§ 1 scope
Deliveries, services and offers of the seller are carried out exclusively for private end consumers and entrepreneurs on the basis of these terms and conditions.
§ 2 offer and contract conclusion
2.1 The presentation of the products in the online shop is not a legally binding offer, but a non-binding online catalog. By clicking the button [order for payment], you submit a binding order of the goods contained in the shopping cart. The confirmation of the order is confirmed by automated e-mail immediately after sending the order and does not yet represent a contract acceptance. We can accept your order by sending a separate order confirmation by email within two days.
2.2 If you have found the desired product, you can take a closer look at it by clicking on the product name, the product image or the "Info/Order" on the left. By clicking the button [in the shopping cart] you can put the item in the shopping cart. You can view the content of the shopping cart at any time by clicking on the left [shopping cart] or [to the checkout] without obligation. You can remove or change the products from the shopping cart by clicking the graphics and [update the amount]. If you want to buy the products in the shopping cart, you can complete the online ordering process.
The online ordering process includes five steps. In the first step "shopping cart" you can look at your items again and edit (change or change quantity) in the second step under "Send" you can optionally set up a customer account with us. To do this, click on "I am not yet a customer" on [Open the customer account]. If you already have a customer account, register here under "I'm already a customer" with your login data. Under "Order without registration" you can also order without creating a customer account. In the next step, you can select the desired payment method under "Pay". In the fourth step "Order" you will receive another overview of your order data and can check all the information again and delete or change at [Change]. You can also correct input errors by navigating backwards in the browser or breaking off the ordering process and starting from the front.
In the last step "finished", your order number will be displayed for any questions.
To complete the purchase, you must accept our general terms and conditions and press the button [Buy now]. This will send the order to us. We will then send you a confirmation of receipt of your order by email. You will then receive a separate order confirmation through which the contract finally comes about.
2.3 For orders in our online shop, the contract is concluded:
Hoco Online GmbH
Edisonstrasse 63
House E, 1st floor
12459 Berlin
Germany
Online shop: +49 30 9599811-30
Fax: +49 30 9599811-40
Email: info'at'ixs.com
Managing Director Daniel Bohne, Sven Mack
§ 3 Storage of your order
We save your order and the entered order data. We will send you all order data again by email. You also have the option of printing out both the order and the general terms and conditions before sending the order. After all, you have access to the orders you have made via your customer account at any time.
§ 4 cancellation policy
Right of cancellation for consumers The following right of withdrawal only exists for consumers:
Cancellation policy right of cancellation
You have the right to revoke this contract within fourteen days without giving reasons. The cancellation period is fourteen days from the day on which you or a third party named, who is not the carrier, have taken possession of the last goods.
In order to exercise your right of cancellation, you must inform us (HOCO Online GmbH, Edisonstraße 63, Haus E, 1st floor, 12459 Berlin, email: info'at'ixs.com) by means of a clear statement (e.g. a letter sent by post, fax or email) about your decision to cancel this contract. You can use the attached sample cancellation form for this, but this is not prescribed.
To maintain the cancellation period, it is sufficient for you to send the notification to the exercise of the right of cancellation before the cancellation period expires.
Consequences of the revocation
If you cancel this contract, we have all payments that we received from you, including the delivery costs (with the exception of the additional costs, which result from the fact that you have chosen a different type of delivery than the cheapest standard delivery we offered) immediately and at the latest within fourteen days from the day on which the notification of this contract has been received. For this repayment we use the same means of payment that you used in the original transaction, unless something else has been expressly agreed with them; Under no circumstances will you be charged for fees for this repayment. We can refuse the repayment until we have returned the goods or until you have provided the proof that you have returned the goods, depending on which the earlier time is.
You have the goods immediately and in any case at the latest within fourteen days from the day on which you inform us about the revocation of this contract, to send or hand over to us. The deadline is preserved if you send the goods before the deadline of fourteen days. They bear the immediate costs of returning the goods.
You only have to pay for any loss of value of the goods if this loss of value is due to the quality, properties and functionality of the goods not necessary to deal with them.
§ 5 sample cancellation form
If you want to revoke the contract, please fill out this form and send it back.
To
Hoco Online GmbH
Edisonstrasse 63
House E, 1st floor
12459 Berlin
Tel.: +49 30 9599811-30
Fax: +49 30 9599811-40
Email: info@ixs.com
Hereby revoked (s) I/we (*) the contract concluded by me/us (*) to buy the following goods (*)/the provision of the following service (*)
____________________________________________________
____________________________________________________
Ordered on (*) __________ / received on (*) ______________
____________________________________________________
Name of the consumer (s)
____________________________________________________
Address of the consumer (s)
____________________________________________________
Signature of the consumer (s) (only when notifying paper)
_________________________
Date
(*) Coat incorrect
§ 6 prices, payment
6.1 All prices include VAT plus shipping costs.
6.2 Payment is made in advance, cash on delivery, credit card, direct debit, PayPal, Sofortüberweisung or invoice. We reserve the right to exclude individual payment methods.
6.3 Payments are only due to you after sending the order confirmation by email. At prepayment we will tell you bank details to carry out the preliminary transfer in the order confirmation. When paying by credit card and when receipt of the bank, the credit card or the specified account is loaded with the shipping of the goods. When paying via PayPal and Sofortüberweisung, payment is made in the order process. When paying on account (purchase of invoice via BillSafe), the ordered goods are sent or delivered together with the invoice to the customer. The purchase price is due within 30 (thirty) calendar days after the invoice date.
The invoice is generally included in the shipment.
§ 7 delivery
7.1 We deliver to all countries listed here (delivery countries)
7.2 If we are unable to deliver the ordered goods without our own fault because our supplier does not meet its contractual obligations, we are entitled to withdraw from the customer. In this case, the customer will immediately inform you that the ordered product is not available. The customer's legal claims remain unaffected. A purchase price that may already be paid will be reimbursed immediately.
§ 8 Warranty
The guarantee is based on the statutory provisions. Information about any additional manufacturer's guarantees can be found in the product information.
§ 9 Legal Sector, place of jurisdiction
9.1 German law applies to the exclusion of the UN sales law.
9.2 In the case of customers who conclude the contract for a purpose that cannot be attributed to the professional or commercial activity (consumer), this choice of law only applies insofar as this does not deprive the law of the law of the state in which it has its habitual residence.
9.3 For all disputes arising from the contractual relationship, if the customer is a merchant, a legal entity under public law or a special fund under public law, the jurisdiction Berlin.
§ 10 Other
12.1 The contractual language is German.
12.2 If one or more regulations of this terms and conditions are ineffective, the contract remains effective. As far as the provisions are ineffective, the content of the contract is based on the statutory provisions.
12.3 The functional terms used in these conditions are to be understood gender -neutral and refer to female, male and various identities.
Status: 01.03.2025