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Crash Replacement for your helmet

Even with the best precautions, accidents can happen. If your iXS helmet is damaged in an accident, you will receive a 40% discount code for a replacement helmet in the iXS online shop. The replacement will be the same model as your original helmet - or the closest available current model if yours is no longer available.

Eligibility:

The damage must have been caused by an activity-related accident or impact. Helmets damaged through improper use or misuse are not eligible.

  • The purchase date must be within the last three years.
  • You must be able to provide photos of the damaged helmet and a description of the incident.
  • You will find the list of eligible countries below. For other countries, please contact your local dealer.
Trigger FF Helmet - Mountains

How to get your discount code:

Please fill in the form:

  1. Personal details about yourself, which will enable us to contact you.
  2. Details about your helmet, such as size, colour and a description of the fault. You can also upload a photo of your helmet here.

Once your request has been reviewed, you will receive a 40% discount code for the iXS online shop – for a quick and easy replacement.
Shipping costs not included. Customs and freight costs may vary depending on the destination country.

List of eligible countries:

  • Belgium
  • Bulgaria
  • Denmark
  • Germany
  • Estonia
  • Finland
  • France
  • Greece
  • United Kingdom
  • Ireland
  • Italy
  • Croatia
  • Latvia
  • Lithuania
  • Luxembourg
  • Malta
  • New Zealand
  • Netherlands
  • Norway
  • Austria
  • Poland
  • Portugal
  • Romania
  • Sweden
  • Switzerland
  • Slovakia
  • Slovenia
  • Spain
  • Czech Republic
  • Hungary
  • Cyprus

Ride. Repair. Repeat.

At iXS we know that high-quality equipment has to withstand a lot. That's why we offer you a wide selection of easily replaceable spare parts - so you can use your equipment for longer and enjoy even more time on the trails.
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