Welcome to the official website of iXS

Help & Faqs

Add some general information for your shopper.

Faqs

Ordering

Can I cancel my order?

We complete get it, we change our minds too! While we wish could, once an order is placed, we are undersized to old or cancel it at this time. We Hope to have a cancellation window one day in the future.

Should the Item (s) not work out, make sura to Exchange for a preferred style or return for a refund. AS A Reminder, Domestic Return Shipping is free.

What If I Want To Speak To Someone?

We want to speak to you too! Contact us with any questions, Concerns, or feedback. We will be sura to get back to you within 48 Hours. However, Please note that Inquiries Sent on Fridays Will Receive a Reply The Following Monday, but Possibly Sooner.

Shipping

What Countries do you ship to?

We Currently Ship to the United States, Canada, Australia and the UK. To enquire about Shipping to a Different Destination, please contact us.

How long will it take to receives my order?

Standard Shipping Normally Takes 3-5 Days. Next Day Shipping is Available on All Domestic Orders (for an Additional Charge). International Shipping Times Depend on the Products and Destination (Estimated at Checkout).

Returns and Refunds

How do I Return A Product?

Items must be returned within 30 Days after receiving your order. Items must be Returned in the same condition in which they are receved, be un -Sorn/Unused, Have Any Tags Still Attached, and including all the original packaging.

How long will it take to receiven my refund?

Refunds are processed within 7 days from when we receives the item (s).

Still Looking for Answers?

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